Dear Apple...

November 19, 2006

... where is my $&#@ laptop battery?

I submitted my recall request August 26, the day after I heard about it. At the time, you said 4 to 6 weeks.

I called you in mid-October because I was going to a conference and needed the battery, and you said you'd put me on the critical list.

Your battery recall website now says batteries should ship in 7 to 9 business days.

It's now November 19. I've been waiting a full 12 weeks. 12 WEEKS!

12 weeks in which I can't use my computer in the way it's supposed to be used: as a mobile device.

And there's no battery in sight.

I love my Mac, but I am now officially pissed off. Especially since I paid for your vaunted extended warranty and nobody plans to compensate me for loss of use.

WHERE IS MY BATTERY?

Also posted on ganache.ca

2 comments on “Dear Apple...”

Latest Books

Little Blue Marble 2020
Buy
1 5

Join My Newsletter

Events

  • Latest Books

    [line]

    [line]

    [line] [line]

  • Newsletter Sign-up

  • Categories

  • Archives

  • Recent Comments

  • Topics

  • Archives

    Mastodon
    Copyright Katrina Archer
    linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram
    %d bloggers like this: